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Central Economic Development Region 1

Workforce Innovation and Opportunity Act—2020 Regional and Local Plan



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Central Economic Development Region 1


Workforce Innovation and Opportunity Act- 2020 Regional Plan Table of Contents


Executive Summary………………………………………………………….

1

Chapter

1:

Economic and Workforce Analysis - Regional Component………………...

4

Chapter

2:

Integration of Strategies and Services - Regional Component……………...

23

Chapter

3:

Vision, Goals and Strategies - Regional Component………………………..

35

Attachment 1: Performance Goals…………………………………………...

48

Chapter

4:

Operating Systems and Policies - Local Component………………………..

51

Chapter

5:

Performance Goals and Evaluation - Local Component…………………….

66

Chapter

6:

Technical Requirements and Assurances - Local Component………………

69

Central Illinois Economic Development Region 2020 WIOA Plan

Executive Summary


The Workforce Boards of Local Areas 19, 20 and 21 in association with our partner agencies have produced this plan for the Central Economic Development Region's (CEDR – 1). The Plan was developed in accordance with the state and local area plans, in accordance with Workforce Innovation and Opportunity Act (WIOA) regulations, and the State of Illinois Regional and Local Planning Guide, updated October 2019. Our Boards are committed to creating workforce development strategies that promote the economic well-being of both employers and workers in the region. This plan formalizes the regional process for the Central Region to explore innovative means to better meet the needs of our customers and meet the educational, economic development and workforce development needs of the region.


Vision Statement:


This Plan represents the regional response to the State of Illinois workforce development vision, which is to “Foster a Statewide workforce development system that supports the needs of individuals and businesses to ensure Illinois has a skilled workforce to effectively compete in the global economy.” This includes our commitment to:



Innovate Springfield (iSPI), a division of the University of Illinois system, is a downtown business incubator in Springfield that offers a synergistic environment, office space for rent and many other resources to help fledgling companies address various needs including financial, IT, marketing and networking.


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Sangamon CEO is one of many like programs in the state that introduce entrepreneurship to high school students. It is a year-long program where students develop their own businesses while receiving entrepreneurship training at various local company facilities.


Chapter 3 Section C Question 6: To implement initiatives such as incumbent worker training programs, on-the-job training programs, customized training programs, industry and sector strategies, career pathways initiatives, utilization of effective business intermediaries, and other business services and strategies designed to meet the needs of regional employers (§ 679.560(b)(3)(v)).

Chapter 3 Section C Question 6: To implement initiatives such as incumbent worker training programs, on-the-job training programs, customized training programs, industry and sector strategies, career pathways initiatives, utilization of effective business intermediaries, and other business services and strategies designed to meet the needs of regional employers (§ 679.560(b)(3)(v)).


The regional partners discuss at their Regional meetings how their Business Services Teams can continue to support the regional sector strategies, a goal from the last plan. This continues to

allow the Regional team to leverage to limited resources and provides a more robust menu of work-based learning opportunities to area businesses, including incumbent worker training, OJT opportunities, apprenticeships, and customized training needs.


LWIA 19 received a Healthcare Innovation grant to begin in the Spring of PY19. This grant will address the shortage of healthcare instructors in their area. This 18-month grant will provide a healthcare sector service recruiter to focus on developing a group of potential healthcare instructors. A process will be developed and implemented so other areas can emulate and address shortages and/or needs in their local workforce area.


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The partners continue to examine possible Regional Career Pathways. This helps identify opportunities for expansion and access to existing career pathways as well as acknowledge unmet skill needs of employers that may be addressed through the development of new career pathway programs or modification of existing pathways.


D. Describe regional strategies that will increase apprenticeship and other work- based learning opportunities.

D. Describe regional strategies that will increase apprenticeship and other work- based learning opportunities.


CEDR 1 responded to the recent Apprenticeship Expansion Grant opportunity to operate as the Regional Apprenticeship Navigator. We applied for this grant in conjunction with numerous partners: Lincoln Land Community College, Capitol Area Career Center and Sangamon County. Letters of support from the local workforce areas were gathered acknowledging this regional effort and the plans to collaborate on regional apprenticeship opportunities.


In June 2019, the Illinois Community College Board (ICCB) was notified that it received the U.S. Department of Labor’s Scaling Apprenticeships Through Sector-Based Strategies Grant. The ICCB was awarded nearly $4 million to implement the grant project over the next 4 years (fiscal years 2020-2023) to serve over 1700 participants. The grant requires that 35% of the grant funding would be matched by private dollars. The ICCB is the fiscal agent and lead on behalf of the community college system whereas ten participating colleges will receive funds under this grant. This grant will focus on expanding apprenticeship programming within Information Technology occupations.


Participating Colleges

Information Technology Pathways

1. College of Lake County

IT Generalist/ Network Systems

2. Oakton Community College

Information (cyber) Security

3. Kishwaukee College

Programming and Software Development

4. City Colleges of Chicago

*list not exclusive

5. Prairie State College

6. Illinois Central College

7. Richland Community College

8. Lincoln Land Community College

9. Rend Lake College

10. Parkland Community College

Each of the ten community colleges will work with their local employers. In addition, statewide commitments have been made by Accenture and CompTIA. Support and wrap-around services are a critical and required component of the grant project. The project will leverage support from One Million Degrees, Young Invincibles, Autonomy Works, among other organizations to identify and/or provide these wraparound services.


The goals of this grant project are to:

  1. Expand existing industry-led customized apprenticeships through IT sector partnerships by:

    1. incorporating pre-apprenticeship models (Bridge Programs, Integrated Education and Training), Essential Employability Skills Framework, support services, and paid work- based learning resulting in industry recognized credential(s);

    2. developing program models inclusive of incumbent worker outreach and upskilling strategies, such as in-house training and prior learning assessment.

  2. Innovate new apprenticeship models for pilot and expansion that:

    1. utilize new approaches for acceleration and flexibility, including competency-based education delivery and shorter-term and accelerated programs;

    2. partner with CompTIA to scale industry credentials and address emerging industry skillsets related to cybersecurity;

    3. result in family-sustaining employment.

  3. In partnership with Jobs for the Future and Harper College, scale and expand apprenticeship model nationally by:

    1. emphasizing partner recruitment, a strong external communication and dissemination plan, and professional development/coaching activities related to model expansion;

    2. articulating a continuous improvement and national replication strategy.


LLCC received this grant from ICCB in the Fall of 2019 to assist with expanding apprenticeship opportunities in the field of IT. LLCC will offer academic IT Pathway options at various levels of student progression. For a full discussion on implementation see page 45.


In addition to the above, RCC recently applied for the Apprenticeship Expansion Grant as an intermediary with a primary focus on the Healthcare Sector and the hiring of an Apprenticeship Coordinator. Hopefully RCC will hear in March. This position will also build on a youth apprenticeship that the college, Decatur Public Schools, Heartland Technical Academy, and HSHS Medical Group is working on in the CNA-Nursing area.


RCC has the IDOT funding Highway Construction Careers Training Program that is a pre- apprenticeship for the local labor unions in the skilled trades.

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The college has a current DOL registered apprenticeship with Fuyao Glass.


E. Describe initiatives to shorten the time from credential to employment and address how the area will work with the education system to begin putting training opportunities in place to meet this strategy.

E. Describe initiatives to shorten the time from credential to employment and address how the area will work with the education system to begin putting training opportunities in place to meet this strategy.


The region has undertaken several initiatives that are intended to shorten the time from credential to employment, in collaboration with its community colleges.

Richland Community College (RCC):

Industrial Job Skills Training Program: RCC utilized a state Workforce Grant in the fall of 2018 to develop the Industrial Job Skills Training Program to meet the needs of local manufacturers. The Director of Workforce Development attended a manufacturing roundtable hosted by Decatur Area Chamber of Commerce in January of 2018, and at the roundtable a large discussion from local manufacturers were addressing the soft skills need and need for entry-level employees that had basic knowledge. As a result of this meeting, RCC Workforce Development created a 360 hour training program, called EnRich that provides Manufacturing Skills Standards Council (MSSC) credentials built into the training along with OSHA, Equipment training, hand tools, welding, CNC machining, math, and the essential skills.


Towards the end of the 360-hour training employers are invited to campus to interview those that are approaching graduation. In Decatur Macon County, the unemployment rate for African Americans has been around 22%, three times that of white residents. EnRich completers are 64% minority, with 57% classified as African American, 79% male and 43% African American Male. A total of 89% of EnRich participants who completed the program were hired by major local employers. Of those, 80% remain employed. More than 35% have a criminal record with 100% of participants being unemployed or underemployed. The following employers have hired participants from the program and the table identifies those who were a part of the original roundtable discussion for a program like this:



Firms Hiring program participants:

Participated in roundtable:

ADM BioProducts

Agri-Fab

All Service

Archer Daniels Midland

X

Arcosa Wind Towers

Caterpillar

X

Crossing Healthcare

Dynagraphics

Fuyao Glass Illinois, Inc.

International Control Services

Kelly Construction

Macon Resources Inc.

Mason Manufacturing

X

Mervis Industries

Mueller Company

X

Ring Container Technologies

X

Stripmasters, Inc.

Tate & Lyle

X

The Kelly Group

Firms Hiring program participants:

Participated in roundtable:

Vector Construction

Voestalpine Nortrak Inc


Richland Community College (RCC):

Workforce Equity Initiative Grant: RCC is also utilizing the Workforce Equity Initiative Grant (WEIG) to provide short-term CDL training for predominately African Americans and ex- offenders. The training will not only prepare individuals to take and pass their CDL Class A test, but will also deliver hands-on tandem truck spreader training to prepare individuals to start their own owner/operator tandem truck business. Other individuals will be trained to receive their passenger endorsement so that they can work for the local bus companies. Another aspect of the WEIG will be the training of 8 paraprofessional educators so that they can move into livable wages and work towards an education degree.


Lincoln Land Community College (LLCC):

Customized Apprenticeship Program-Information Technology (CAP-IT): LLCC received this grant from ICCB in the Fall of 2019 to assist with expanding apprenticeship opportunities in the field of IT. LLCC will offer academic IT Pathway options at various levels of student progression. For the entry level student, existing IT Bridge Programs within Adult Education will serve as a feeder to the Pre-apprenticeship, which offers courses that lead to industry standard certifications. These certifications will support occupational pathways that include Computer Systems Analysts, Developers (Systems Software), Network Architects, Systems Engineers/Architects and Cyber Security Analysts. Postsecondary certificate offerings include a Computer Administration Certificate, a Cisco Network Administrator Certificate, and a Cyber Security Certificate. Mid-level IT degrees include an Associate in Arts degree in Computer Information Systems and two Associate in Applied Science (AAS) degrees in Computer Information Technology and Secured Software Programming. These curricula are currently being revised to align with the requirements of occupational pathways. Top level IT articulation agreements with university partners throughout the state of Illinois will also be updated and offered. These strategies will support occupational pathways including Computer Systems Analysts, Software Developers, Computer Network Architects, Computer Systems Engineers/Architects and Cyber Security Specialists.


Workforce Training Offerings: The Capital City Training Center (CCTC) is a partnership between Lincoln Land Community College (LLCC) and Central Management Services (CMS). This unique partnership was formed to serve the technology training needs of local organizations through scheduled courses and our customized training programs.


Pre-Apprenticeship Programming: LLCC offers the Highway Construction Careers Training Program that regularly leads students to apprenticeships within the trades. IDOT has funded this program to expand the number of people in historically underrepresented populations who enter a construction career.

CBE Cybersecurity: LLCC offers a certificate program in cybersecurity that provides technical skills necessary to prepare students for a job in the computer networking or security area in both traditional and competency-based education (CBE) format. CBE allows students to earn credit for existing knowledge in the subject which typically reduces time necessary to complete the credential.


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Once again, LWIA 20 has completed a grant application for the Regional Navigator Apprenticeship Expansion grant. This application was submitted with the support of and in conjunction with LWIAs 19 and 21, LLCC, and CACC Sangamon County ROE. If receive it will help further the effort to shorten time from credential to employment.


F. Describe the steps that will be taken to support the state’s efforts to align and integrate education, workforce and economic development including:

F. Describe the steps that will be taken to support the state’s efforts to align and integrate education, workforce and economic development including:


Chapter 3 Section F Question 1: Fostering the improvement and expansion of employer-driven regional sector partnerships to increase the focus on critical in- demand occupations in key sectors that are the engine of economic growth for the state and its regions.

Chapter 3 Section F Question 1: Fostering the improvement and expansion of employer-driven regional sector partnerships to increase the focus on critical in- demand occupations in key sectors that are the engine of economic growth for the state and its regions.


The region will foster the improvement and expansion of employer-driven regional sector partnerships to increase the focus on critical in-demand occupations in key sectors through the following efforts.


  1. We will work with our economic development partners within our region to identify existing partnerships and initiatives with employers in our key sectors.

  2. We will identify local employers willing to provide expertise to our sector initiatives.

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  3. We will work with community partners to organize and or expand work within existing partnerships or create new partnerships.


Chapter 3 Section F Question 2: Expanding career pathway opportunities through more accelerated and work-based training and align and integrate programs of study leading to industry-recognized credentials and improved employment and earnings.

Chapter 3 Section F Question 2: Expanding career pathway opportunities through more accelerated and work-based training and align and integrate programs of study leading to industry-recognized credentials and improved employment and earnings.


Adult Education programs will continue to expand career pathways. However, there is still a strong need for adult education learners to complete the essential skills and Bridge programs to prepare for industry level and stackable certificates. These programs will continue to result in a higher success rate for completion and employment.


Lincoln Land Community College offers an IET in Healthcare Careers. Highlights of the program include:


Statistical information about the region was reviewed regionally and locally and reflects growth industries and occupations that will be targeted in the five county areas. The LLWB analyzed labor market data, established goals and objectives, and approved strategies for both the region and local areas. LWIA 20 will continue to target the Healthcare and Social Assistance industry and occupations that are in demand with shortages and job growth. Other targeted industries include: Professional and Business Services and Manufacturing. Secondary industries that the

area will continue to observe are: Transportation, Distribution and Logistics (TDL), Construction, Leisure and Hospitality, and Information Technology.


Service Delivery

Partners in the workforce system will work cooperatively in the upcoming year to provide career services to customers that are in need of services. LLWA’s guidelines for the Memorandum of Understanding (MOU) agreement will be outlined in the upcoming months. Career services leading to employment will be provided through the one-stop Illinois workNet Center. The Land of Lincoln Workforce Board places a high emphasis on the training of participants and will use a variety of methods to assure that training goals are met. The LLWB will solicit training through requests for proposals, Individual Training Accounts, or other contracts for training services that assure a variety of training options for adults, dislocated workers, and youth. Staff are assigned to the One-Stop Illinois workNet Center in Springfield where comprehensive services are delivered.

LLWA staff are also assigned to workNet centers on a scheduled basis to deliver career services in the rural communities.


Performance and Management

The CEOs and LLWB negotiate performance measures with the state, enter into memorandums of understanding with the One-Stop Operators and Partners, certify local training providers, and oversee the creation and operation of a truly functional and successful local workforce system.

Local training providers for the five county area are certified, and combined with the other Workforce Investment Areas to create a statewide service provider network which allows customers to make informed choices on training that leads to the best and most appropriate job.


CHAPTER 4: OPERATING SYSTEMS AND POLICIES – LOCAL COMPONENT

  1. Coordination of Planning Requirements: The plan will incorporate the Memorandum of Understanding and Service Integration Action Plan and include the following statements in this Chapter:

  1. Coordination of Planning Requirements: The plan will incorporate the Memorandum of Understanding and Service Integration Action Plan and include the following statements in this Chapter:

The One-Stop Partners are committed to the principles and vision outlined at the federal and state level and by the Land of Lincoln Workforce Board. A Memorandum of Understanding (MOU) is required of all partners and is an agreement outlining service delivery and other matters essential to the establishment of an effective one-stop workforce delivery system. For PY 2020, the One-Stop Partners will again enter into a MOU and provide payments to the system based on WIOA guidelines. The umbrella MOU will be negotiated between the One- Stop Partners, the WIB, and the CEOs, and be updated, as required. The Cost Allocation portion of the MOU is reviewed and approved annually.


The One-Stop location in Springfield is the mandated comprehensive One-Stop Center. The matrix attached in the MOU identifies the 13 career services to be provided at this Center located at the:

Illinois workNet Center 1300 S. Ninth Street Springfield, IL 62703


One-Stop Partners will have staff at the Springfield One-Stop to include the Department of Rehabilitations Services, the Department of Employment Security, and the Land of Lincoln Workforce Alliance. Other staffing options, including direct linkages, include Adult Education, Lincoln Land Community College & Capital Area School of Practical Nursing (Perkins), Title V Senior Employment Programs, and the Illinois Department of Human Services.


In addition to the comprehensive center, outreach locations will continue in the rural communities of Beardstown, Lincoln, Petersburg, and Taylorville with staff available one or two days per week. LWIA 20 established a solid system of service by having a presence in each county to meet the career service needs of customers. All Centers meet accessibility standards. Outreach services at the rural locations are provided by the WIOA career planners and include job search/employability skills, eligibility for training programs, and employer outreach.


  1. Provide information regarding the use of technology in the one-stop delivery system, including a description of:

  1. Provide information regarding the use of technology in the one-stop delivery system, including a description of:

The One-Stop Partners for LWIA 20 have cataloged the various technology tools used by the partners for intake, case management, and program management. The partners are in agreement that the integration of technology to enable a common intake and case management system is ideal and a goal that will continue to be explored. The partners are also aware that the State continues to explore a database system and may recommend a uniform database for the One-Stop system. Financially, a common database system could possibly be costly for Center partners; however, this will be researched and considered. While the State works on developing and/or designating a universal system, partners at the Center will continue to use IWDS for tracking and referral of customers and incorporate other technology based systems as they become available.

The LLWB facilitates services in the rural communities through participation of Board members who represent all counties and support workforce initiatives. The Board approved Outreach Centers are available in the rural communities of LWIA 20 and provide access to services on-site and via technology. In addition to the Comprehensive Center in Springfield, three Centers are located at community colleges, one Center is at the County housing authority office. As mentioned previously, these Centers are located in Beardstown, Lincoln, Petersburg, and Taylorville. All locations have access to services through the use of technology and are accessible.


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  1. Describe how the Local Board will support the strategies identified in the Unified State Plan and work with entities carrying out core programs including a description of:

In keeping with State and regional goals, the LLWB and core partners support the vision to ensure collaboration among programs - education, workforce, services to targeted populations, economic development, and all partner programs to create a system that meets the needs of businesses and individuals to grow a vibrant and robust regional economy. The Partners have adopted the State’s vision which is to:

“Foster a Statewide workforce development system that supports the needs of individuals and businesses to ensure Illinois has a skilled workforce to effectively compete in the global economy.”

Barriers to Employment-Target populations will include eligible customers with basic skill deficiencies, low income, barriers to employment, individuals with disabilities, veterans, and customers that lack essential skills such as computer literacy, work history, educational credentials, and employability skills. Individuals with significant barriers generally require more intensive services and training so they can succeed in the working world. The One-Stop Partners will expand career services that reduce barriers and guide customers to career pathways and industry credentials for gainful employment in the five county area.


Scaling up the use of Integrated Education and Training models to help adults get their GED and work on other basic skills and English language acquisition while earning credentials and industry-recognized credentials that lead to in-demand occupations-The Board is supporting this strategy with the inclusion of labor market sectors that will allow for the ICCB approval of bridge and IET programs. In addition, the Board supports programs offered by Lawrence Education Center (LEC) and Lincoln Land Community College (LLCC). A few highlights are:


Additionally, Land of Lincoln Workforce Alliance and Illinois Department of Employment Security are co-located and address Unemployment Insurance claimant needs thoroughly.


The LWIA 20 Eligible Training Provider Approval Policy is attached. The LLWB approves training providers each year and monitors the success of providers from the previous year. The Policy identifies the expectations of providers and monitors continuous improvement. A list of Eligible Providers of Training Services is available to customers in the comprehensive One- Stop Center and at the outreach centers in the other four counties. The list is available in print form as well via the internet at www.worknet20.org and at www.illinoisworknet.com. A link is also provided to the State training provider list. The cost of training and past performance information will be provided for approved WIOA training. LWIA 20 staff will monitor the local list for accuracy and timeliness. Providers will provide proof that they meet state mandated requirements. The local Workforce Board reviews Provider information annually and certifies training providers. Additional requirements may include: specific enrollment conditions such as pre-hires, entry wage requirements, academic and assessment score levels, and follow-up and performance data. Training provider certification is approved in the fall by the Workforce Board. The LLWB is committed to staying informed with local employers and their training needs, and will ensure the availability and approval of corresponding training providers and programming for job seekers.


  1. Describe if the local board will authorize the transfer of Title 1B workforce funds, including the maximum dollar amount and/or percentage that is authorized to be transferred on an annual basis.

  1. Describe if the local board will authorize the transfer of Title 1B workforce funds, including the maximum dollar amount and/or percentage that is authorized to be transferred on an annual basis.


Transfer of funds between adult and dislocated worker funding streams- Poverty levels for all five counties in the LWIA 20 workforce area show increases in the economically disadvantaged population. For the past several years, LWIA 20 has transferred funding from dislocated worker to the Adult funding stream in order to meet the vast need of individuals requesting services. Our maximum allowed dollar amount is up to 50%. Waiting lists determine the need in the area and it is projected that a transfer of funds will be needed this year and for years to come.


Economically disadvantaged adults requesting training and supportive services far exceed the numbers of dislocated workers requesting the same.


Use of funds for incumbent worker training- The LWIA, will provide incumbent worker training as a local strategy and per WIOA regulations, may transfer up to 20% for incumbent worker training from the adult and dislocated worker funding streams. The LLWA and Board will determine the percentage each year as part of the annual planning process. After WIOA Final Rules were issued, LWIA 20 updated the incumbent worker policy and created an on-line application process. We will continue to offer incumbent worker training as a local strategy and market to employers throughout the area. During the previous local plan we funded a number of IWT projects: Richardson Manufacturing, Kathy’s Kitchen, Hanson, and HSHS.


Transitional jobs-No funds will be allocated for transitional jobs at this time; however, may be an option in the future.


Pay for Performance contracts-No funds will be allocated for pay for performance contracts.


CHAPTER 5: PERFORMANCE GOALS AND EVALUATION – LOCAL COMPONENT

The plan must include information on the actions the Local Board will take toward becoming or remaining a high performing board consistent with the factors developed by the State Board (WIOA Sec. 101(d)(6)

The plan must include information on the actions the Local Board will take toward becoming or remaining a high performing board consistent with the factors developed by the State Board (WIOA Sec. 101(d)(6)

The entire local workforce system is closely overseen by the LLWB and continues to make efforts towards a high performing board. If we take a look at the components of a high performing board - the basics of assuring compliance, review of financial reports, performance, core governance, strategy and planning - our Board is functioning well in each component.

Some areas where improvement could be seen are related to Board training, which has been discussed at the State and local level. Additionally, a WIB Development Committee would be beneficial when needing a Board member replacement.


The LLWB will continue to make an effort to spotlight the achievements of our partners and customers in the success of their endeavors at meetings, gatherings of partners, and through workforce awards. We will strive to get the word out about successes to partners and the general public, as well. Annually an awards ceremony is sponsored by the LLWB. This event recognizes our customer’s individual accomplishments in employment and education and business/employer leaders.


  1. Provide information regarding the local levels of performance negotiated with the Governor and chief elected official consistent with WIOA Sec. 116(c), to be used to measure the performance of the local area and to be used by the Local Board for measuring the performance of the local fiscal agent (where appropriate), eligible providers under WIOA Title I Subtitle B and the one-stop delivery system (core and required partners as applicable) in the local area (§ 679.560(b)(16)).

  1. Provide information regarding the local levels of performance negotiated with the Governor and chief elected official consistent with WIOA Sec. 116(c), to be used to measure the performance of the local area and to be used by the Local Board for measuring the performance of the local fiscal agent (where appropriate), eligible providers under WIOA Title I Subtitle B and the one-stop delivery system (core and required partners as applicable) in the local area (§ 679.560(b)(16)).


LWIA 20 negotiates planned performance goals and projected service levels with DCEO on an annual basis, or as needed, depending on changes to the State’s negotiated position with DOL. Performance is closely monitored and reported to the CEOs and the WIB on a quarterly basis. Outcomes are closely monitored and used for continuous program improvement and new program planning. At this time the Land of Lincoln Workforce Alliance continues to operate under the PY2019 goals until new goals are negotiated with the State. We will continue to strive to exceed these current measures as we have in the past years.


The local negotiated levels of performance and accountability measures are listed in the table below.


LWIA 20


Performance Measure

PY 2018/2019

Performance Goal

Adult

Employment Rate 2nd Quarter after Exit

78%

Employment Rate 4th Quarter after Exit

80%

Median Earnings

$5,460

Credential Attainment

73%

Dislocated Workers

Employment Rate 2nd Quarter after Exit

74%

Employment Rate 4th Quarter after Exit

74%

Median Earnings

$5,900

Credential Attainment

70%

Youth

Employment/Placement in Education Rate 2nd Quarter after Exit


67%

Employment/Placement in Education Rate 4th Quarter after Exit


62%

Credential Attainment

67%



  1. Provide a description of the current and planned evaluation activities and how this information will be provided to the local board and program administrators as appropriate.

  1. Provide a description of the current and planned evaluation activities and how this information will be provided to the local board and program administrators as appropriate.


Currently, reports on successful strategies occurring within the One-Stop Center are reported at each Board meeting. For example, at the November 2019 meeting the following was reported:


Weekly information sessions are held for prospective customers to learn about and access core partner services. These information sessions are well attended and all One-Stop Partners take part in promoting their agency’s services.

Service delivery strategies are reviewed on a monthly basis at the One-Stop Operator meetings. These strategies are discontinued or revamped if they are not working to address the needs of the customers entering the One-Stop Center. The One-Stop Operators are present and report issues, if any, to the Board at each LWIB meeting. The LWIB meets quarterly in March, May, September and November.

The Illinois Department of Employment Security Labor Market Economists provide educational data in regards to the community college system. ICCB also offers data on their website at https://www.iccb.org/data/data-characteristics. Tracking barriers to enrollment is more difficult as those are not tracked on a state-wide level but on a local level, and the current the referral tracking system in the One-Stop Center consists of paper, emails, and IWDS case notes. LLWA tracks their referrals with an Excel database. A singular, state-wide referral system would help those who face barriers get the help they need to be successful in their work and educational goals.

An annual report is also presented and provided to the LWIB at each November meeting. This report includes details on the return on investment per each category; Adults, Dislocated Workers, and Youth.


LWIA #20 will continue to align new service strategies to address educational and training needs locally by addressing these common barriers:


  1. Transportation and child care issues

  2. Basic skills deficiencies by obtaining additional services

  3. Assist the customer in finding the proper agency to identify the barriers they are facing- food, shelter, healthcare and other basic needs


    One-Stop Partners have always collectively helped customers with the above barriers, but additional training for front line staff, a new approach as identified in the One-Stop Service Integration plan, will help to develop more knowledge about these services.


    CHAPTER 6: TECHNICAL REQUIREMENTS AND ASSURANCES – LOCAL COMPONENT

    This chapter includes the technical requirements and assurances that are required by the Workforce Innovation and Opportunity Act.



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    1. Fiscal Management

      • Identify the entity responsible for the disbursal of grant funds described in WIOA Sec. 107(d)(12)(B)(i)(III), as determined by the chief elected official or the Governor under WIOA Sec. 107(d)(12)(B)(i).

      • Provide a copy of the local procurement policies and procedures and describe the competitive procurement process that will be used to award the sub grants and contracts for WIOA Title I activities.

    1. Fiscal Management

      • Identify the entity responsible for the disbursal of grant funds described in WIOA Sec. 107(d)(12)(B)(i)(III), as determined by the chief elected official or the Governor under WIOA Sec. 107(d)(12)(B)(i).

      • Provide a copy of the local procurement policies and procedures and describe the competitive procurement process that will be used to award the sub grants and contracts for WIOA Title I activities.

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    The Chief Elected Officials have named Sangamon County and its department, known as the Land of Lincoln Workforce Alliance, as the administrative and fiscal agent through which the federal Workforce Innovation and Opportunity Act (WIOA) dollars will be administered. The procurement policy is attached. This policy identifies the procurement steps utilized when awarding sub-grants and contracts for WIOA Title I program.


    1. Physical and Programmatic Accessibility

      • Describe how entities within the one‐stop delivery system, including one‐stop operators and the one stop partners, will comply with WIOA Sec. 188, if applicable, and applicable provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. 12101 et seq.) regarding the physical and programmatic accessibility of facilities, programs and services, technology and materials for individuals with disabilities, including providing staff training and support for addressing the needs of individuals with disabilities.

      • Provide copies of executed cooperative agreements (as applicable) which define how all local service providers, including additional providers, will carry out the requirements for integration of and access to the entire set of services available in the local one‐stop system with respect to efforts that will enhance the provision of services to individuals with disabilities. [This may include cross training of staff, technical assistance, use and sharing of information, cooperative efforts with employers and other efforts at cooperation, collaboration and coordination.]

    1. Physical and Programmatic Accessibility

      • Describe how entities within the one‐stop delivery system, including one‐stop operators and the one stop partners, will comply with WIOA Sec. 188, if applicable, and applicable provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. 12101 et seq.) regarding the physical and programmatic accessibility of facilities, programs and services, technology and materials for individuals with disabilities, including providing staff training and support for addressing the needs of individuals with disabilities.

      • Provide copies of executed cooperative agreements (as applicable) which define how all local service providers, including additional providers, will carry out the requirements for integration of and access to the entire set of services available in the local one‐stop system with respect to efforts that will enhance the provision of services to individuals with disabilities. [This may include cross training of staff, technical assistance, use and sharing of information, cooperative efforts with employers and other efforts at cooperation, collaboration and coordination.]

    The physical characteristics of the comprehensive One-Stop facility located in Springfield, both indoor and outdoor, meet compliance with 29 CFR Part 37 and the most recent ADA standards for Accessible Design and the Uniform Federal Accessibility Standards. Services are available in a convenient, high traffic and accessible location taking into account reasonable distance from public transportation and adequate parking (including parking clearly marked for individuals with disabilities). Indoor space is designed in an equal and meaningful manner providing access for individuals with disabilities. Additional accommodations are listed below:


The comprehensive One-Stop Center will maintain a culture of inclusiveness in compliance with Section 188 of WIOA, the Americans with Disabilities Act (ADA) of 1990 and all other applicable statutory and regulatory requirements. Each partner program affirms through the MOU that they will comply with all accessible requirements. Most programs have their own methods of administration which also govern program accessibility.


Additionally, a copy of the MOU with One-Stop Partners will be provided, when approved and signed by the CEOs, Land of Lincoln Workforce Board, and One-Stop Partners. This MOU will show how the center meets requirements for integration and the services that are available in the local one‐stop system with respect to individuals with disabilities.


  1. Plan Development and Public Comment

  1. Plan Development and Public Comment

LWIA 20 will provide a copy of the Memorandum of Understanding (MOU) with One-Stop Partners when it is approved and signed by partners, CEOs and the Land of Lincoln Workforce Board.


Measures were taken to allow formal comments. The 30 day public comment period for the Regional and Local Plan was advertised in the local newspaper. A copy of the plan was posted on www.worknet20.org and a copy could have been requested by contacting the Executive Director at the Land of Lincoln Workforce Alliance. Additionally, at the Land of Lincoln Workforce Board meeting, public comment was requested and it was discussed prior to approval of the plans. Comments and questions from all concerned individuals and groups were welcomed and considered. There were no public comments or revisions to the plan.


The Chief Elected Officials of LWIA 20 and the Land of Lincoln Workforce Board review and approve the plan annually. The plan is also approved by two Sangamon County committees, Community Resources Committee and the Finance Committee.

LAND OF LINCOLN WORKFORCE ALLIANCE LOCAL PLAN (LWIA #20)


LOCAL PLAN ATTACHMENTS

Land of Lincoln Workforce Alliance and Board

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Supportive Services Policy


Supportive Services may be provided to adults and dislocated workers who are registered and participating in WIOA Training Services and to youth registered and participating in training and youth programs. These Supportive Services will only be provided when they are necessary to enable individuals to participate in activities. Workforce staff, along with the individuals in need of supportive services, must determine the availability of such services through other programs and attempt to secure funding from those sources before authorizing expenditure of WIOA funds. When other sources of funding are identified, workforce staff will refer the individual to the source of that funding to obtain the needed services. Documentation of the referral will be kept in the individual's file. When a needed service is not available or the individual does not meet the eligibility for that service, LLWA will provide funding in accordance with the following guidelines. All support services must document that no other sources are available for the support and activities must be recorded on the Illinois Workforce Development System (IWDS).


Support Services not identified below will be reviewed on a case-by-case basis and will be reviewed by the LLWA Enrollment Review Committee based on funding availability and individual need.

Any support service changes will be defined by the grant and availability of funding at the direction of the Executive Director.


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YEAR ROUND PROGRAMS

Transportation


Year Round Out-of-School Youth, Adults and Dislocated Workers: Transportation assistance may be available for customers attending classroom training or work experience related to a student's training program and for which they are receiving college credit or a credential. Exceptions must be approved by the Enrollment Review Committee. The amount of assistance is based on the round trip mileage between the student's home and the classroom training site and/or internship site (including the distance of the child care provider when appropriate) for day in attendance only. If student must drive multiple times to the training site in one day, total daily mileage will be calculated to determine rate of reimbursement. Customers who reside outside of the LLWA five county area while in training will need Review Committee approval for mileage support.


The mileage allowance is determined as follows (based on Google map documentation):

Round Trip Miles

Rate Per Day

0-30..... .........

$0

31-so . . . . . . . . . . . . .

$12.00

51 and up...........

$15.00


Bus tokens are available for those individuals who are able to utilize public transportation. When bus tokens are issued, a log must be maintained that includes the customer's name, date of distribution, number of tokens issued, and purpose of distribution. If TAA funds are exhausted, LLWA will utilize 1D funds using current TAA Transportation policy.


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Supportive Services Policy

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CHILDCARE

Land of Lincoln Workforce Alliance and Board

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PY19WIOA


Out-of-School Youth, Adults and Dislocated Workers: Individuals enrolled in classroom training or work experience, and who are in need of care for their children while participating in training and who do not have a family member (Parent, Step Parent or Legal Guardian) in their home who is capable of providing child care, are eligible for support. An effort must be made to obtain other sources of child care assistance prior to approval of any WIOA support. Any customer eligible for assistance shall be offered such assistance unless funds have been exhausted.


Priorities for Child Care Assistance

  1. LLWA 20 will not pay for child care assistance to a Parent, Step Parent or Legal Guardian.

  2. TANF- If eligible-through Community Connection Point.

  3. DCFS subsidy- through Community Connection Point.

  4. Assistance from ORS with special needs children.

  5. Child Care Provider with sliding fee scale.

  6. Provider who will accept LLWA fee limits.

  7. Customer pays difference between provider's charges and LLWA's limits.


A written policy from day care providers must be submitted before payment can be made. Each provider must submit a W-9 prior to payment. LLWA will pay child care at the regular authorized rate for holidays and breaks no more than 20 days in length in order to hold the child's slot with the provider according to day care provider policy.


Child care allowances are available to full-time students.* All WIOA applicants must apply for child care assistance through the OHS/Community Connection Point (CCP) and submit results to their Career Planner. CCP denials for reasons other than (ineligible) will need immediate customer follow-up within a reasonable period of time.


Day Care for Full Time Training Customers

Child age 0- up to 2................................

Child age 2+..............................................

School Aged Child ...................................


Not to exceed $150 per week Not to exceed $100 per week

Not to exceed $13 per day per child


* These rates are for full-time attendance in training. For purposes of this policy, full time attendance is defined as a minimum of 12 hours of weekly class contact time during Fall and Spring semesters and a minimum of 6 hours of weekly class contact time during Summer semester. Contact hours are hours spent in class/clinical setting not credit hours. Customers may need verification of online classroom contact hours.


Day Care for Part Time Training Customers

Not to exceed $65 per child per week or $13 per day for school aged children.

For purposes of this policy, part time attendance is defined as less than 12 hours of weekly class contact time during Fall and Spring semesters and less than 6 hours of weekly class contact time during Summer semester.


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Supportive Services Policy

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INI

Land of Lincoln Workforce Alliance and Board

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Priority of Service


The LLWA will establish priority of services based on guidelines listed below. Due to the implementation of WIOA and final guidance pending on many of these items, priority policy will be expanded to incorporate information as it is received. Priority of Service Items include: 1) Veterans; 2) Low Income 3) Basic Skills deficient 4) Residency


Veterans

Defined under Veterans Priority of Service Policy.


Low Income

Defined under ITA Policy. Pages 1 and 2.


Basic Skills Deficient

Defined under ITA Policy. Pages 1 and 2.


Residency

Customers residing within the LLWA area or dislocated workers who have been laid off from facilities located within the local workforce area, will be given Residency Priority of Service. Customers who reside in the counties of Cass, Christian, Logan, Menard and Sangamon or have been laid off from facilities located in the local workforce area may receive a priority of service. This priority is imposed for the funding of training programs. Career services are universally available to all customers and residency is not used for priority of services regarding core services. LLWA will be authorized to adjust the Residency Priority for special grants or projects.


For residency not to be considered a factor for a customer's enrollment in training, the LLWA will review the availability of other workforce investment funding, including National Emergency Grants and other public or private sources that are available to fund employment and training activities in the local area. The Enrollment Committee will review information and make a recommendation for approval by the Executive Director.


Priority of service policy will be reviewed annually and updated as needed.


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Individual Training Account (ITA) and

Training through Contracts for Services


Background Information from the Workforce Innovation and Opportunity Act (WIOA) and Federal Rules

  1. The Land of Lincoln Workforce Alliance (LLWA) Training Policy offers training opportunities that will expand training choices for customers and better link workforce and economic development.


  2. Training services through the Workforce Innovation and Opportunity Act may be provided through contracts for service or Individual Training Accounts (ITA).


  3. An Individual Training Account (ITA) is an account established for the benefit of an eligible customer: an adult (1A), dislocated worker (1D) or out of school youth (lY).


  4. Contract for Service options available to assist eligible customers are:

  5. The LLWA will comply with the statutory requirement to utilize ITAs to the extent practicable and comply with State policies as directed by Policy Letter 04-02 by:

  6. Priority for training services will be given to 1A/1Y eligible persons receiving public assistance, low income customers, basic skills deficient, and eligible veterans. Priority for training services will be given to 1D eligible person(s) who meet the definition of veteran. Veterans who meet the definition outlined in the LLWA Veterans Priority Policy will receive a priority of service over non-veterans if they meet program eligibility requirements. Priority means that veterans and eligible spouses will be given first opportunities for receipt of funding and services. Low income individual means an individual who:

    1. Personally receives or received in the past six (6) months or is a member of a family that receives or received in the past six (6) months assistance through the supplemental nutrition assistance program established under the Food and Nutrition Act of 2008, the program of block grants to states for temporary assistance for needy families program under part A of Title IV of the Social Security Act or the supplemental security income program established under Title XVI of the Social Security Act, or State or local income-based public assistance; or

    2. Is in a family with total family income that does not exceed the higher of:

      • The poverty line; or

      • Seventy percent (70%) of the lower living standard income level; or

    3. Is a homeless individual (as defined in section 41403(6)) of the Violence Against Women Act of 1994 (42 USC. 14043e-2(6)), or a homeless child or youth (as defined under Section 725 (2)) of the McKinney-Vento Homeless Assistance Act (42 USC. 11434a(2)) ; or

    4. Receives or is eligible to receive a free or reduced price lunch under the Richard B. Russell National School Lunch Act (42 USC 1751 et seq.); or

    5. Is a fosterchild on behalf of whom state or local government payments are made; or

    6. Is an individual with a disability whose own income does not exceed the higher of:

      • The poverty line; or

      • Seventy percent (70%) of the lower living standard income level, but who is a member of a family whose income does not meet this requirement; or

    7. A youth customer living in a high-poverty area.


  7. An individual is "basic skills deficient" (20 CFR 681.290) if he or she:

  1. Have English reading, writing, or computing skills at or below the 8th grade level on a generally accepted standardized test; or

  2. Are unable to compute or solve problems, or read, write, or speak English at a level necessary to function on the job, in the individual's family, or in society.


ITA Occupational Classroom Training General Requirements

  1. Certified training programs will lead to placement in occupations identified as being in demand as defined in the DCEO Demand Occupation Training List (Region 1).


  2. The LLWA may request additional occupations be added to their Regional Demand Occupation List under such conditions as a new plant opening, facility expansion, addition to the State's or Federal's key section initiatives or other reasons that might indicate multiple job openings will be available. Requests must be made to and approved by DCEO.


  3. LWIB's reserve the right to impose criteria that is unique to conditions within a particular LLWA so long as they meet, at a minimum, federal and state requirements. Immediate action may be taken to limit enrollment into a previously approved program based on information gathered from current unemployment insurance filings or sudden changes in local economic conditions which could possibly affect employment in the specific occupation for which training would have led.


  4. LLWA has targeted the healthcare industry and focused efforts on occupational areas determined to be most in demand and for which a shortage is imminent.


  5. The training course or program must be likely to result in employment leading to a self­ sufficient wage for low-income customers. For dislocated customers, the program must lead to employment resulting in a wage which calculates to 80% of the dislocation wage.


  6. The ITA amount will be restricted to payments not to exceed $8,000.00 (tuition published to the general public) for the first anniversary year (12 months from the beginning of training) and

    Land of Lincoln Workforce Alliance and Board PY19WIOA

    $8,000.00 for the second anniversary year. It does, however, exclude required books, fees and training items, other mandatory course fees, and supportive services. If a training program surpasses two years, the LWIA Enrollment Review Committee will evaluate reasons for the extension and will have the authority to approve program continuance with a limit of $4,000.00 excluding items listed above. Additional amounts beyond the limit will be approved by the Enrollment Review Committee and Executive Director. Customers will be encouraged to rent books if/when available.


  7. Training fees and other mandatory supplies and books may be approved for payment by the career planner. The LLWA is a tax exempt organization and is unable to reimburse for any state or local taxes.


  8. LLWA will be authorized to adjust the ITA amount if fund availability decreases or increases and for special grant funds or other State or Federal initiatives including the Trade Act.


  9. When training funds have been exhausted for TAA eligible dislocated workers, the LLWA may utilize Formula funds to continue those individuals in training utilizing the current TAA training funding policy.


ITA Implementation

  1. In order to be referred for training services through an individual training account, the customer must first receive career services (WIOA Title 18) from the one-stop operator designated by the LWIB to provide these services. Career services are defined in the final rules and part of the MOU with One-Stop Partners.

  2. Customers must select a program of training that is directly linked to the employment opportunities in the local area or in the area in which the customer is willing to relocate. The training must be in an occupation that has been determined to be in a sector of the economy that has a high potential for sustained demand or growth in the area and leads to a self­ sufficient wage.

  3. The customer who seeks training services and who is eligible may, in consultation with the designated career planner select a program and training provider from the WIOA certified state approved list. Eligible training providers are those entities determined eligible through procedures described by WIOA and established by the Governor and the LWIB. This list and guidance will be provided in a manner that maximizes customer choice in the selection of the training provider and program.

  4. The customer must have the skills and qualifications to succeed in the training programs based on an in-depth assessment by the career planner. The customer and career planner will jointly develop an Individual Employment Plan (IEP/ISS).

  5. Customers should generally attend "full-time" (as defined by the training provider) and programs should not exceed two years. Exceptions to extend beyond two years may be approved by the LLWA enrollment review committee.

  6. Customers seeking an ITA must have a specific occupational goal. The course of study must be occupation-specific and result in the attainment of a credential or an industry recognized credential.

  7. ITAs will be awarded per semester, quarter, or for uninterrupted training coursework. Subsequent to the issuance of the first ITA, additional ITAs (if needed) will be awarded only for


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    IT!-\ Policy

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    continuing in the approved program at the educational or training institution identified in the customer's IEP. Modifications to a customer's IEP must be approved by the career planner.

  8. Customers may be required to apply for other forms of financial aid. ITA funds will not be withheld while the customer is awaiting determination of other financial aid eligibility. LLWA staff may use the training provider's "cost of attendance" to identify the total resources needed. The total funds from financial aid will not exceed this cost of attendance. The trainee may be allowed to use other financial aid resources such as Pell grants to assist with living expenses while using the ITA for tuition, fees and required training items. LLWA staff will be authorized to change this policy in the event of ITA fund shortages.

  9. Customers who are delinquent in repaying a student loan will not be automatically disqualified from being considered for an ITA but must develop and implement an approved repayment plan with the institution and submit plans to the career planner prior to ITA approval.

  10. LLWA will pay "in-district" tuition rates at community colleges. Customers wishing to attend a community college outside of their district will be responsible for applying to the community college district of their residence for a charge-back for payment of the "out-of-district" portion of the tuition and fees. Exceptions to this policy may be approved on a case-by-case basis by career planner.

  11. An ITA or any subsequent ITA or voucher may be denied if any of the above requirements are not met. Additional reasons for denial are as follows:

    1. Training funds are limited or exhausted.

    2. The customer's ITA funding limit has been reached and exceptions are not approved.

    3. The training provider does not accept or retain the customer.

    4. The customer attempts to make changes to the voucher without the signature of the career planner.

    5. The training provider and/or the customer refuses to comply with reasonable requirements or conditions made by LLWA staff and/or LWIB.

    6. The customer is participating in an activity deemed to be fraudulent or the customer has falsified documents resulting in payment or reimbursement for WIOA funded activities.

    7. The customer fails to remain in good academic standing as defined by the training provider.


  12. Support services may be provided during the period of an ITA per Customer Support Policy. Resources other than WIOA, such as funds available through the Illinois Department of Human Services, will be accessed for these support services as appropriate.


  13. Any previously exited customer requesting to receive an ITA or other training funds must be reviewed and approved by the Enrollment Review Committee prior to commitment of new funding. Past participation and performance will be taken into consideration.


Changes and Exceptions to these Policies

  1. This policy will remain in effect until it is revised or terminated. A review of the ITA policy will be done, at a minimum, on an annual basis.

  2. The Enrollment Review Committee and/or the LWIB will be authorized to revise this policy or implement additional policies necessary for the timely and effective management of ITAs.

  3. Exceptions to this policy may be made on a case-by-case basis with the LLWA Enrollment Review Committee and the approval of the Executive Director. The Enrollment Review Committee shall

be made up of: Program Compliance Specialist, Fiscal Services Director, and Assistant Director. An alternate staff member may substitute for a Review Committee member in his/her absence. A copy of the (extension/exception) approval/disapproval review form will be placed in the customer's file.

ENROLLMENT REVIEW COMMITTEE

Extension / Exception / Miscellaneous Requests

Customer Name: Title(s): ______ Type of Request (Check all that apply}:

Contract Renewal/Modification and Extension

For Youth contractors, Youth RFPs will cover a two year time frame. Existing youth providers will not complete an entire RFP for awards during the second year. Near the end of year 1, a renewal request will be forwarded to the current providers. Providers will complete sections related to their planned and current performance goals, their planned and current expenditures, and indicate any program changes that will be made in year 2. A committee will review these renewals and may request additional information or a meeting to discuss any issues.


During the WIOA transition period and pending final rules and policy guidance, existing youth provider contracts may be extended to allow for youth services to continue. If an extension and eventual contract modification is approved, youth providers will submit any changes to their scope of work, budget changes and performance goals will be evaluated.


Under both arrangements, either contract renewal or extension, the committee will make a recommendation and the contract approval process listed above will be followed.